Atarah jewel delivers free of charge throughout South Africa, door to counter. If you prefer door to door delivery, you can select this delivery option at a fee of R29.
If there is a change with the stipulated delivery times, you will be notified.
If you require same day delivery kindly contact us via email@example.com
Atarah Jewel delivers within business hours throughout South Africa. As the customer you specify where in South Africa you require delivery by providing a full delivery address and two reachable contact numbers that can be used with regards to your delivery.
A delivery is complete once the parcel has been handed over to the individual and the individual has signed for it.
Kindly note there may be a surcharge incurred by the customer if you reside in remote area. If this applies to you Atarah Jewel will contact you
Please ensure that you have provided us with your correct delivery address and postal code as Atarah Jewel will not be held liable for incorrect info provided by you.
Should you have any queries regarding delivery, kindly contact us on firstname.lastname@example.org or 031 561 9023.
You may exchange/return your purchase, provided you notify us within 5 days after receiving the jewellery. If you do not find anything suitable to exchange your item for, you will be given a full refund in the form of store credits. We will gladly exchange or refund your purchase provided the jewellery is returned in the same condition you have received it. That is the jewellery must be returned with its original packaging and must not be damaged or tampered with. All returns are sent to our quality control department, once the quality control check is completed, you will be notified. Please note that if the returned goods have not passed quality control, the jewellery will be sent back to you in the same condition it was returned.
Steps for returns:
Should you have any queries regarding returns, kindly contact us on email@example.com or 031 561 9023.
Atarah Jewel offers secure payment via payfast, . Payment methods include debit/ credit cards and EFT.